Usability and User Experience Evaluation of a Geriatric Care Screening Tool for Nursing Practice
DOI:
https://doi.org/10.33755/jkk.v12i1.930Keywords:
Usability; user experience; digital health application; geriatric nursing; nursing assessmentAbstract
Background: Population aging continues to intensify the demand for comprehensive geriatric nursing assessments, particularly in primary care and community health settings. In many contexts, these assessments are still performed manually, which can be time-consuming, prone to documentation errors, and difficult to integrate into ongoing care planning. Digital screening tools may help address these challenges; however, their effectiveness largely depends on usability and user experience among frontline nurses.
Objective: This study aimed to evaluate the usability and user experience of the Geriatric Care Screening Tool, a digital application developed to support geriatric nursing assessments, from the perspective of nurse users.
Methods: A usability and user experience evaluation study was conducted using a descriptive quantitative design within a user-centered development framework. Twenty nurses involved in geriatric nursing services participated in the evaluation. User needs were explored through a focus group discussion (FGD), followed by expert content validation of the application. Usability was assessed using the System Usability Scale (SUS), while user experience was evaluated using the User Experience Questionnaire (UEQ). Data were analyzed descriptively and interpreted using established benchmark standards.
Results: The mean SUS score was 70.38, indicating marginally acceptable usability with a “Good” adjective rating. UEQ results showed positive user experience across all dimensions. The highest scores were observed in Clarity (1.75), Accuracy (1.20), and Stimulation (1.04). Lower scores were identified in Attractiveness (0.73), Efficiency (0.86), and Novelty (0.65), suggesting areas that require further improvement, particularly related to interface design, navigation speed, and innovative features.
Conclusion: The Geriatric Care Screening Tool demonstrated acceptable usability and a generally positive user experience among nurses. While the application meets basic functional requirements for geriatric nursing assessment, further refinement—particularly in efficiency, visual design, and innovation—is needed to optimize its use in clinical and community practice.
References
1. Event S, The OF, Health P, On M, Healthy THE, Vision I. Meeting Report. 2025;(October).
2. Kim H, Park YH, Jung Y il, Choi H, Lee S, Kim GS, et al. Evaluation of a technology-enhanced integrated care model for frail older persons: protocol of the SPEC study, a stepped-wedge cluster randomized trial in nursing homes. BMC Geriatr. 2017;17(1):88.
3. Direktorat Statistik Kesejahteraan Rakyat. Statistik Penduduk Lanjut Usia. Volume 20. Jakarta: Badan Pusat Statistik; 2023. xxxiv + 287 halaman.
4. Guo R, Zhang J, Yang F, Wu Y. Efficacy of an Intelligent and Integrated Older Adult Care Model on Quality of Life Among Home-Dwelling Older Adults: Randomized Controlled Trial. J Med Internet Res. 2025;27:e67950.
5. Chen L, Zong W, Luo M, Yu H. The impact of comprehensive geriatric assessment on postoperative outcomes in elderly surgery: A systematic review and meta-analysis. PLoS One. 2024;19(8):1–12.
6. Guo R, Fan H, Xiao S, Zheng Z, Yang F, Xiao Y, et al. Development and usability testing of an integrated geriatric care model (SMART system) to promote integrated home-based geriatric care. BMC Geriatr. 2025;25(1):208.
7. Olakotan O, Samuriwo R, Ismaila H, Atiku S. Usability Challenges in Electronic Health Records: Impact on Documentation Burden and Clinical Workflow: A Scoping Review. J Eval Clin Pract. 2025;31(4):1–16.
8. Ernawati, Permaida. Status of nursing documentation types in Indonesia and their association with nurse characteristics: A cross-sectional survey. Belitung Nursing Journal. 2025;11(5):630–6.
9. Isaradech N, Sirikul W. Digital health tools applications in frail older adults—a review article. Frontiers in Digital Health. 2025;7(March).
10. Perrig SAC, von Felten N, Vollenwyder B, Opwis K. Development and Psychometric Validation of a Positively Worded German Version of the System Usability Scale (SUS). Int J Hum Comput Interact. 2025;41(16):10399–419.
11. Santoso HB, Schrepp M, Hasani LM, Fitriansyah R, Setyanto A. The use of User Experience Questionnaire Plus (UEQ+) for cross-cultural UX research: evaluating Zoom and Learn Quran Tajwid as online learning tools. Heliyon. 2022;8(11):e11748.
12. Schrepp M. User Experience Questionnaire. Handbook. 2023;1–15.
13. Vlachogianni P, Tselios N. Perceived usability evaluation of educational technology using the System Usability Scale (SUS): A systematic review. Journal of Research on Technology in Education. 2022;54(3):392–409.
14. Vlachogianni P, Tselios N. Perceived usability evaluation of educational technology using the post-study system usability questionnaire (PSSUQ): a systematic review. Sustainability. 2023;15(17):12954.
15. Al Hisham NUEA, Ruslan R. Expectation and perception of nursing students in caring for patient with deteriorating: A descriptive qualitative study. The Journal of Palembang Nursing Studies. 2024;3(1):41–7.
16. Friska B, Usraleli U, Idayanti I, Magdalena M, Sakhnan R. The relationship of family support with the quality of elderly living in sidomulyo health center work area in Pekanbaru road. JPK: Jurnal Proteksi Kesehatan. 2020;9(1):1–8.
17. Vinsur EYY, Handini FS, Nurwiyono A. Family caregiver support program to increase quality care among the geriatric population. Jurnal Keperawatan Komprehensif (Comprehensive Nursing Journal). 2023;9(1).
18. Dehghani Mahmoodabadi A, Dehghan HR, Kimiafar K, Karami M, Mousavi Baigi SF, Farsi Mehrabadi M. Usability evaluation methods for hospital information systems: a systematic review. BMC Health Serv Res. 2025;25(1):1540.
19. Saputri A, Lumbantoruan SM. Experience of Nursing Student during Geriatric Nursing Practice: A Narrative Qualitative Study. Jurnal Keperawatan Komprehensif (Comprehensive Nursing Journal). 2024;10(3).
20. Cho H, Nguyen OT, Weaver M, Pruitt J, Marcelle C, Salloum RG, et al. Electronic health record system use and documentation burden of acute and critical care nurse clinicians: a mixed-methods study. Journal of the American Medical Informatics Association. 2024;31(11):2540–9.
21. Tabootwong W, Jullamate P. Experiences of nursing students in caring for older adults with mechanical ventilation: A descriptive phenomenological study. Teaching and Learning in Nursing. 2022;17(4):487–93.
