EKO NATALIA SINAGA, S. Persepsi Pasien/keluarga terhadap Mutu Pelayanan Rawat Jalan (Reliability, Assurance, Empathy) di RS Misi Lebak. Jurnal Keperawatan Komprehensif (Comprehensive Nursing Journal), [S. l.], v. 4, n. 1, p. 41–46, 2018. DOI: 10.33755/jkk.v4i1.97. Disponível em: http://journal.stikep-ppnijabar.ac.id/index.php/jkk/article/view/97. Acesso em: 28 mar. 2024.